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Bpo Voice Process
3 hours ago
Sarika HR Solutions Gurgaon, IndiaDesignation: Customer Service Voice Travel · Job Location - Gurugram / Gurgaon, India. · Work Experience & Qualification required: · Skillset required: · - Good communication skills in English - both verbal and written. · - Typing Speed · - 30 WPM with 90% accuracy. · - Professio ...
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International Bpo Process
1 week ago
Talent Futures services Gurgaon, India*Salary for experience in international bpo with their last organization relieving letter 4lpa* · *Permanent Us Night shifts* · *5 days working with 2 rotational offs and meals* · *One side cab with 1500 travel allowance* · *Location Gurgaon* · *Any Graduate with 1 year in intern ...
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International Bpo Process
1 week ago
Talent Futures services Gurgaon, India*Hiring for (US Outbound Voice Process)* *(Verification process)* · *No Sales* · *B2 High English* · Fresher · - 24219 · Experienced · - 27555 · *C1 English* · Fresher · - 30151 · Experienced · - 34969 · *Rounds of Interview* · *Harver · *Manual VNA · *HR · *Ops · *24*7 shift* · ...
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Process Trainer(Bpo)
3 hours ago
Nirvasa Healthcare Pvt Ltd Gurugram, Haryana, IndiaSchedule appropriate training sessions for new and existing employees · - Stay updated with best training methods and modules · - Plan and implement an effective training curriculum · - Prepare hard copy training materials such as presentations, video module · - Should train all ...
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Bpo Voice Process
3 hours ago
MVS Recruitments Gurgaon, IndiaJob location - Gurgaon (Near By Huda City Center Metro Station). · Salary - 18k to 25k CTC per month. · 6 days working and 1 Rotational week off, job timings 9:00 a.m. 6:00 p.m,10:00 a.m.7:00 pm. · Qualification - Any Graduate · Skills - Excellent Communication & Written skills i ...
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International Bpo Collection Voice Process
1 week ago
Patways consultant Gurgaon, IndiaInternational BPO Collection Voice Process · Max 2 year exp in collections International BPO Voice Process · Unlimited Incentives..(approx 2-2.5lakhs) · Both side cabs ,5 Days Working less log in Time. · Asap Joining only Excellent communication can apply · **Job Types**: Full-ti ...
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Recruzant HR Solutions Gurgaon, IndiaFrom 0 to 3 year(s) of experience · - ₹ 1,75,000 - 2,50,000 P.A. · - Gurgaon/Gurugramor · **Roles and Responsibilities** · - Salary: · - 15k to 20k CTC · - 6 days working · - Location Gurgaon · - Need Good English communication skills · - Minimum Typing speed required - 30 WPM · ...
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WITBLOOM TRAINING & PLACEMENT Gurugram, Haryana, IndiaHello Everyone, · We are hiring for Delhi location. · Designation : Customer · Support Associate · Process : Domestic process · Required : Excellent communication skills in English. · Qualification : Graduation. · Working days : 5 days. · Shift : Rotational shift · Week off : Rot ...
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Outpace Consulting Services Gurgaon, IndiaHiring for Leading ITES Company · Opportunity to work for **In Gurgaon For Customer Support Process for a German Automobile Company** · > Hiring For a Customer Support Profile · > Graduates with Min 3 Year International BPO Experience · > 24x7 Shifts · > 5 Days Work · > Job Locat ...
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Process Trainer-bpo
1 day ago
Looper Development Services Delhi, India**Key Responsibilities**: · Conduct training sessions for our customer service team to enhance their skills and knowledge. · Develop training modules, materials, and assessments to ensure effective learning. · Provide feedback and coaching to trainees to improve their performance ...
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Process Trainer-bpo
1 day ago
Looper Development Services New Delhi, India**Job Summary**: · **Key Responsibilities**: · - Conduct training sessions for our customer service team to enhance their skills and knowledge. · - Develop training modules, materials, and assessments to ensure effective learning. · - Provide feedback and coaching to trainees to ...
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International Bpo Process
3 hours ago
Talent Futures services Noida, India*Hiring for the international voice process (sales)* · *Location Noida Sec 65* · *Both side cabs (cab availability in Noida ghaziabad,mayur vihar,Amity University 126)* · *Salary for freshers 15k to 16k and for exp in bpo industry upto 3 lpa with huge incentives* · *Saturday and ...
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Bpo Voice Process
1 week ago
TYKE TECHNOLOGIES PRIVATE LIMITED New Delhi, IndiaMust possess excellent English communication & presentation skills, and be able to · communicate professionally with the team and the management. · - Should have good experience in BPO/Call Centre (Outbound) calling. · - A high degree of accuracy and attention to detail is prefer ...
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Bpo Voice Process
3 days ago
Teleperformace India Noida, IndiaResponsibilities Includes: · Building and maintaining profitable relationships with key customers. · Overseeing the relationship with customers handled by your team. · Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing the ...
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Hexadecimal Software Pvt Ltd Gurgaon, IndiaManage inbound and outbound calls in a timely manner · Follow communication "scripts" when handling different topics · Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives · Seize opportunities to upsell products if they ar ...
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Bpo Voice Process
1 week ago
Kalp Solutions Delhi, IndiaAbout Us: · **Kalp Solutions** is one of the leading HR consulting firm situated at **Uttam Nagar East.** We provide Job opportunities to skilled young professional for both IT and Non-IT roles. · We are scouting for graduates from International voice process or International sal ...
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International Bpo Vocie Process
2 days ago
Sri Sai Tech HR Solutions Pvt Ltd Noida, India**JOB DESCRIPTION** · **Job Role : INTERNATIONAL VOICE PROCESS ( work from office )** · **Qualification : Any Degree** · **Experience : 1 year ( 12 months complete ) of experience in international voice process is required** · **Excellent Communication in English** · **Salary : 1 ...
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International Bpo(Voice Process)
1 week ago
Alfa Infotech Noida, IndiaWe are hiring for **International BPO**, · **Profile**: Voice Process · **Location**: Delhi · **Shift Type**: Nightshift · **Salary**: 15k to 25k Inhand · **Travelling Allowance+ Huge Incentives** · **No joining fee, direct joining in the company.** · **Skills Required**: · - Exc ...
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Us Bpo Calling Process
1 day ago
K and A Technology Pvt. Ltd. Noida, India**Responsibility for US Sales Cold Calling**: · As a sales representative conducting cold calling in the US, your role is crucial in driving revenue and expanding the customer base. Cold calling involves reaching out to potential customers who have not expressed a prior interest ...
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Us Bpo Calling Process
1 day ago
K and A technology Noida, IndiaCreating a lead generation process for freshers in the United States involves a structured approach to identify and capture potential customers or clients for a business. Here's a simplified lead generation process suitable for beginners: · - **Define Your Audience**:Research and ...
General Manager/director- Chat Process BPO - Gurgaon, India - timesjobs
Description
Monitoring agent activity / recommend more/less staff/hoopsUsing web analytics to analyze the proactive chat
Review pro-active effectiveness.
Develop more robust auto/suggested responses for agents.
Recommend/author Knowledgebase content targeted at agent
Review surfacing of agent Knowledgebase. As part of self-help system
Review/implement proactive chat based on customer profile/issue
Compile present analytics/reporting using embedded RNT (software) tools
Review/address CSAT surveys/transcript responses
Recommend performance improvement areas
Review hoops effectiveness and recommend alternative/additional hours and agents.
The ideal candidate should have experience working and optimizing pro-active chat, lean/six sigma experience, analytics experience and drive collaboration across multiple stakeholders.