Telecaller - Kochi, Kerala, India - Allepy Diesel Services
Allepy Diesel Services
Kochi, Kerala, India
Verified Company
1 week ago
Description
Job Title:
Telecaller
Job Description:
We are seeking a highly motivated and skilled Telecaller who is fluent in both Malayalam and English to join our team.
As a Telecaller, you will be responsible for making outbound calls to potential customers, handling incoming calls, and providing excellent customer service.
This is a work-from-home position, so you must have a quiet and dedicated workspace.Responsibilities:
- Make outbound calls to prospective customers using a provided script.
- Explain our products/services to potential customers and answer their questions.
- Follow up on leads generated through various channels.
- Handle incoming calls from customers and address their inquiries or concerns.
- Maintain a database of customer information and interactions.
- Meet daily and monthly targets for call volume and sales.
- Collaborate with the sales team to ensure targets are met and exceeded.
- Provide feedback and suggestions for improving the calling process.
Requirements:
- Proven experience as a Telecaller or similar customer service role.
- Excellent communication and interpersonal skills.
- Ability to work independently and meet targets.
- Good organizational skills and attention to detail.
- Comfortable working with CRM software and basic computer skills.
- Reliable internet connection and a quiet workspace for making calls.
- Positive attitude and willingness to learn and adapt.
Preferred Qualifications:
- Experience in a sales or telemarketing role.
- Knowledge of customer relationship management (CRM) tools.
- Ability to speak additional languages is a plus.
- Previous experience in a workfromhome setup.
Salary and Benefits:
- Competitive salary based on experience and performance.
- Incentives and bonuses based on achieving targets.
- Flexible working hours.
- Workfromhome setup with all necessary equipment provided.
- Opportunities for growth and career advancement.
If you meet the above requirements and are passionate about delivering excellent customer service while working remotely, we would love to have you on board.
Job Types:
Full-time, Permanent
Salary:
₹10, ₹15,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
Experience:
- Technical support: 1 year (required)
- total work: 1 year (required)
Language:
- Tamil (required)
- English (required)
Work Location:
In person