Customer Care Representative - Delhi, Delhi, India - Exotic India Art Pvt. Ltd.

Exotic India Art Pvt. Ltd.

Verified Company

Delhi, Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Synopsis of Role:

Key Responsibilities:

Answering customers' inquiries via call, chat, and social media. Providing the right information.
Maintaining a deep understanding of our products to effectively address customer inquiries and providing accurate information.
Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customer's feel supported and valued.
Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
Communicates with other departments to answer customer's inquiries, solve their problems and fulfil their needs
Building lasting relationships with clients and other team members based on trust and reliability.

Skill and Competencies:

Good communication skills (both written and verbal).
Ability to communicate effectively with all customers.
2 years of experience in Customer Care.
Proficient in Bangla language.
Ability to focus on customer issues, ensuring a distractionfree approach to resolution.
Strong composition skills, capable of providing grammatically correct, concise, and accurate written responses.
Demonstrated ability to work successfully in a team environment.

Benefits

- as per Company guidelines

Interested can contact on

Brief About Company:

Salary:
₹20, ₹25,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Education:

Experience:

Language:

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Admin Executive