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    SalesForce Platform Developer - Bengaluru, India - HuQuo

    HuQuo
    HuQuo Bengaluru, India

    2 days ago

    Default job background
    Description

    Responsibilities :

    • Communicate effectively with customers, including expectations for callbacks and followup on their issues.
    • Handle technical issues of different complexity and help other members of the team.
    • Collaborate with other support teams, Engineering and other internal departments to help resolve critical issues.
    • Cross train on multiple technologies to effectively build and support product/technology portfolio.
    • Troubleshoot, diagnose & resolve customer issues independently, making use of the resources available to you.
    • Keep all the ongoing cases documented and up to date in the case management system.
    • Promote and maintain a high quality, professional, service orientated Cervello image amongst internal and external customers.
    • Works in adherence to defined processes and procedures implemented in the organization
    • Maintain and continually upgrade technical understanding of products and technologies.
    • Build and maintain solid working relationships with the members of the team.
    • Write and/or edit knowledge articles for every issue resolved.

    Required Skills and Experience :

    • Design & implement new applications on
    • Work with team members and directly with and customers to understand needs, provide technical options, design, develop,& implement solutions.
    • Design & implement solutions with Apex and Visual Force.
    • Analyze data, create field mappings and execute data migrations
    • Assists in the evaluation of new functionality and App Exchange tools for feasibility and impact to the business.
    • Proactively identify and mitigate production risks.

    Required Skills/Experience :
    Bachelor's degree required in Computer Science, Software Engineering, Management Information Systems or related field of study.

    - Certified Developer is required, Certified Advanced Developer is preferred.

    • 3+ years experience in developing technology solutions with Apex or Visual Force
    • Strong customer facing and communication skills.
    • Experience and understanding of Agile Project Methodologies
    • Good written and Verbal Communication skills.
    • Experienced in handling data migration and Code deployment.
    • Experience with Salesforce APIs.
    • Experience developing and deploying custom end user systems. Ability to provide guidance on implementation best practices.
    • Excellent analysis and problemsolving skills and ability to think through problemscreatively.
    • Experience working both with onshore and offshore development teams
    • Experience working within a dynamic team environment and independently.
    )
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