Customer Relation Executive - Gurugram, Haryana, India - Veena Polymers
3 weeks ago
Description
Provide accurate information about products, services, and company policies to customers.- Proactively engage with customers to understand their needs and preferences.
- Follow up with customers to ensure their issues have been resolved satisfactorily and to gather feedback on their experiences.
- Work collaboratively with other teams (e.g., sales, technical support) to address customer concerns and provide comprehensive solutions.
- Document all customer interactions and resolutions accurately in the company's CRM system.
Salary:
₹12, ₹18,000.00 per month
Schedule:
- Day shift
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Ability to Commute:
- Gurgaon, Haryana (required)
Ability to Relocate:
- Gurgaon, Haryana: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
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