- Provide Level 1 technical support for S2 Global's international deployments using ITSM tools.
- Respond to customer inquiries via phone, email, and self-service portals with excellent service.
- Monitor and address alerts related to client system outages or performance issues.
- Execute system updates and basic maintenance tasks by following documented procedures.
- Perform issue resolution activities, such as restarting services/servers and gathering logs.
- Accurately document all activities and resolutions in client support tickets.
- Identify and escalate recurring or impactful (P1/P2) issues to management for root cause analysis and problem management.
- Ensure compliance with ticket update protocols, including frequency, audience, and detail.
- Uphold core company values: Integrity, Innovation, Accountability, and Teamwork.
- Adhere to the Code of Ethics and proactively report quality concerns to management.
- Be flexible with duties, which may evolve based on business requirements.
- 2–3 years of experience in IT support or technical support roles.
- Understanding of IT concepts and terminology, especially around LAN/WAN.
- Strong troubleshooting abilities related to general IT/system issues.
- Excellent verbal and written communication skills in English.
- Additional language proficiency is a plus and should be disclosed.
- Experience using ITSM tools (e.g., ServiceNow) is preferred.
- Ability to work across global time zones and in rotational shifts.
- Must possess a valid passport.
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Responsibilities · Support day-to-day administration of the company's equity programs, including processing new equity awards, exercises, cancellations and repurchases. · Maintain data in BOL Merrill Lynch database to ensure accuracy of participant information. · Respond to emplo ...
Hyderabad / Secunderabad, Telangana Full time5 days ago
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What will you be doing · Network Operations Center (NOC) support in a 24x7 environment · Monitor application performance and system alerts using various monitoring tools · Respond to incidents and escalate issues according to established protocols · Trigger operational procedures ...
Hyderabad / Secunderabad, Telangana Full time5 days ago
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The Manager will support the oversight of the Rave EDC user access and management of the Classic Rave and Rave EDC system upgrades for all Rave URLs. This role coordinates cross-functional activities to manage the Rave EDC Platform and requires a highly organized, proactive, and ...
Hyderabad / Secunderabad, Telangana Full time1 day ago
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Roles & Responsibilities · Responsibilities Support day-to-day administration of the company s equity programs, including processing new equity awards, exercises, cancellations and repurchases · Maintain data in BOL Merrill Lynch database to ensure accuracy of participant informa ...
Hyderabad / Secunderabad, Telangana Full time5 days ago
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Software and hardware - Installation and configuring knowledge. · Manage network systems and tools · Set up accounts and workstations / Assembling of systems · Performance Monitoring and maintain systems according to requirements · Troubleshoot issues and outages · Networks (LAN, ...
Hyderabad / Secunderabad, Telangana Full time5 days ago
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The Manager will support the oversight of the Rave EDC user access and management of the Classic Rave and Rave EDC system upgrades for all Rave URLs. Coordinate the cross functional activities to manage the Rave EDC Platform. This role requires a highly organized, proactive and d ...
Hyderabad / Secunderabad, Telangana Full time1 day ago
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KEY RESPONSIBILITIES: · Provide L2 support for applications developed in Mainframe, Cobol, Java/C++, hosted on Client Infrastructure, and using SQL databases. · Troubleshoot and resolve application issues, ensuring minimal disruption to business operations. · Monitor application ...
Hyderabad / Secunderabad, Telangana ₹500,000 - ₹1,200,000 (INR) per year Full time1 day ago
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Salesforce Administration: · Support the creation of reports, dashboards, and automated workflows to streamline business processes. · Monitor and resolve user issues, ensuring seamless access to Salesforce functionality. · Rocketlane Administration: · Help manage Rocketlane setup ...
Hyderabad / Secunderabad, Telangana ₹150,000 - ₹180,000 (INR) per year Full time5 days ago
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The Windows & Virtualization Administrator is responsible for managing and maintaining enterprise-level Windows and virtualization infrastructure. The role ensures high availability, performance, and reliability of virtualized and physical server environments supporting critical ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time1 day ago
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Job Summary: · The SAP BASIS Administrator is responsible for managing and maintaining the technical infrastructure of SAP systems. This role involves installation, configuration, monitoring, performance tuning, and support of SAP landscapes to ensure high availability, security, ...
Hyderabad / Secunderabad, Telangana $60,000 - $90,000 (USD) per year Full time5 days ago
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Key Responsibilities: · SAP BASIS Implementation: Execute SAP BASIS tasks for S/4 HANA landscapes. · Brownfield Migration: Lead and support Brownfield Migration projects. · System Administration: Manage SAP system administration, monitoring, and performance tuning. · Transport & ...
Hyderabad / Secunderabad, Telangana ₹800,000 - ₹2,200,000 (INR) per year Full time1 day ago
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Job Summary: · Experienced SAP BASIS professional responsible for the installation, configuration, monitoring, and maintenance of SAP systems. Skilled in ensuring high availability and performance of SAP landscapes through proactive system management and support. Adept at managin ...
Hyderabad / Secunderabad, Telangana Full time5 days ago
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This is a technical, on-site role in Hyderabad for an IS Database Specialist responsible for managing complex database environments, specifically Oracle and PostgreSQL databases. The position involves the entire database lifecycle, from planning and implementation to performance ...
Hyderabad / Secunderabad, Telangana Full time1 day ago
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Database administration for all database lifecycle stages including installation, upgrade, optimization and decommission of SQL Server databases · Administer security access controls, as needed recover databases during disaster recovery, develop and update documentation, automate ...
Hyderabad / Secunderabad, Telangana ₹800,000 - ₹2,200,000 (INR) per year Full time1 day ago
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We are seeking an analytical minded, customer oriented technical SAP Basis Administrator to administer and support Orac databases and SAP systems on the Window & UNIX servers at Vistex, ideally with 4 years experience. The main priority will b promptly resolve any Oracle database ...
Hyderabad / Secunderabad, Telangana ₹900,000 - ₹2,200,000 (INR) per year Full time5 days ago
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In this role you will play a critical part in ensuring smooth operations, compliance, and efficiency in total rewards processes while delivering a high-quality employee experience. The ideal candidate will have a strong background in total rewards administration and a passion for ...
Hyderabad / Secunderabad, Telangana ₹2,000,000 - ₹4,500,000 (INR) per year Full time1 day ago
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Roles & Responsibilities: · Manage infrastructure that supports high-performance computing (HPC) environments that support research work such as data science, computational chemistry, structural biology and image analysis. · Install and maintain operating systems and application ...
Hyderabad / Secunderabad, Telangana Full time1 day ago
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Job Title: Salesforce Developer (C2H) · Location: Hyderabad, India · We are looking for a Salesforce Developer with 6-11 years of experience to join our team. The ideal candidate will have strong expertise in Salesforce Development using LWC, Apex, and Salesforce Configuration to ...
Hyderabad / Secunderabad, Telangana ₹800,000 - ₹2,200,000 (INR) per year Full time1 day ago
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Introduction · A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IB ...
India, Hyderabad / Secunderabad, Telangana Full time1 day ago
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Role & responsibilities · The Zendesk Administrator is responsible for the administrative management of Zendesk, including day-to-day configuration, support, and maintenance of our Zendesk instance. Additionally, you will focus on continuously improving the platform to support ou ...
Hyderabad / Secunderabad, Telangana Full time1 day ago
Technical Support Administrator - Hyderabad / Secunderabad, Telangana - Osi Systems
Description
Responsibilities
Qualifications
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Equity Administration Support
Full time confidential- Hyderabad / Secunderabad, Telangana
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NOC Support Administrator
Full time confidential- Hyderabad / Secunderabad, Telangana
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System Administration Support
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Equity Administration Support Professional
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It Support Engineer/System Administration
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System Administration Support Professional
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L2 Support System Administrator
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Analyst - Tool Administration
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Senior Windows System Administrator
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SAP BASIS Administrator
Full time confidential- Hyderabad / Secunderabad, Telangana
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SAP Basis HANA Consultant
Full time Siro Clinpharm- Hyderabad / Secunderabad, Telangana
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sap basis
Full time confidential- Hyderabad / Secunderabad, Telangana
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IS Database Specialist Oracle
Full time Amgen Technology Private Limited- Hyderabad / Secunderabad, Telangana
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Infrastructure Automation Engineer
Full time Amgen Technology Private Limited- Hyderabad / Secunderabad, Telangana
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SAP Basis Administrator
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Senior Manager
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Sr Associate System Administrator
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Salesforce Developer
Full time BCForward- Hyderabad / Secunderabad, Telangana
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Application Developer-ZOS
Full time IBM- India, Hyderabad / Secunderabad, Telangana
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Zendesk Administrator
Full time Ciel Hr- Hyderabad / Secunderabad, Telangana