Process Executive - Bhagalpur, India - BPO Job Bhagalpur
BPO Job Bhagalpur
Bhagalpur, India
Verified Company
1 week ago
Description
Resolve queries on a ticketing platform.
Knowledge of Service now will be added advantage:
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Maintaining a quality score of 90% and above throughout
:
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Escalate issues and seek advice when faced with complex issues/problems:
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Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
:
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Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls:
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Participate in Team building activities:
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Ensure and maintain the security and confidentiality of client data:
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Ensure Customer Satisfaction
Call:
Job Types:
Full-time, Permanent
Salary:
₹9, ₹40,253.53 per month
Benefits:
- Food provided
- Health insurance
Schedule:
- Evening shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Experience:
- total work: 1 year (preferred)
Ability to Commute:
- Bhagalpur, Bihar (required)
Ability to Relocate:
- Bhagalpur, Bihar: Relocate before starting work (required)
Speak with the employer
