Application Developer-Contact Center - Bengaluru

Participate in many aspects of the software development lifecycle. · ...

We are looking for an experienced Contact Center Engineer with strong hands-on expertise in Genesys and Genesys Engage platforms. · Design, configure, and implement Genesys and Genesy Enage solutions for voice, chat, email, and digital channels. · Manage routing strategies , IVR ...

A career in IBM Consulting involves working with clients across the globe to improve their hybrid cloud and AI journey. · ...

This job offers an opportunity to work as an Application Developer in a contact center environment. The successful candidate will participate in various aspects of software development, including design, implementation, testing, and support. · Maintain 24/7 availability and relia ...

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. · You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. ...

At ANZ we're shaping a world where people and communities thrive driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. · The Contact Center Operations is responsible for managing daily operations by ensuring timely accurate p ...

We are looking for a highly skilled Contact Center Architect to design, · implement, and optimize cloud and on-prem contact center solutions.The ideal candidate should have strong expertise in contact center platforms such as Amazon Connect, · Genesys, Avaya, Cisco, NICE, Five9 o ...

We are looking for a highly skilled Contact Center Architect to design, implement and optimize cloud and on-prem contact center solutions. · ...

+Job summary · The primary role of the position is to service members customers and volunteers by providing knowledgeable support in IEEE Products & Services.++50 hours of training · +++Formal training/education in technical (Help Desk type) support,+Excellent oral and written co ...

We are looking for an experienced Contact Center Engineer with strong hands-on expertise in Genesys and Genesys Engage platforms. ...

We are seeking an experienced and people-focused Contact Center Manager to lead and manage a team of Customer Support agents responsible for addressing customer queries across multiple channels. · ...

We are seeking an experienced Contact Center Manager to lead our customer support operations. · Bachelor's degree in Business Administration, Communications or a related field. · ...

We are seeking an experienced and people-focused Contact Center Manager to lead and manage a team of Customer Support agents responsible for addressing customer queries across multiple channels.This role will play a key part in scaling our customer support operations, strengtheni ...

The contact center operations team manages daily operations by ensuring timely and accurate processing of requests through effective allocation of work. · Being the first point of contact for queries and escalations. · The role acts as an escalation point for stakeholders SMEs cu ...

The Contact Center Operations is responsible for managing the daily operations of the team by ensuring timely and accurate processing of requests through effective allocation of work. The role is also responsible for acting as the first level of escalation for the team and being ...

The Contact Center Operations is responsible for managing the daily operations of the team by ensuring timely and accurate processing of requests through effective allocation of work. · ...

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters · ...

This customer service consultant role involves managing inbound and outbound calls, identifying customers needs, providing solutions, building sustainable relationships with customers by taking extra mile. · ...

AWS Connect designs builds and maintains cloud contact center solutions using AWS services creating contact flows Lex chatbots Lambda functions and integrating CRM backend systems AWS security IVR routing logic & voice/chat experiences. · ...

The Contact Center Specialist responds to routine inbound phone calls and emails. The role assists as front line support for product and/or service requests. ...