Generalist, Client Services - Bengaluru, India - DBS Bank

DBS Bank
DBS Bank
Verified Company
Bengaluru, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Position Title:
Document Support Executive

Department:
SME, India

Section:
IBG - Institutional Liabilities

Reports To:
TEAM Lead/ Regional Head

Location:
Bangalore

Job Purpose

  • Handholding NTB clients on account opening documentation.
  • Assisting RMs on Re KYC & other internal compliance activities like various remediations, batch alerts, etc.
  • Assisting clients on documentation for mandate changesespecially foreign Subsidiaries.
  • Data Collation for the team
  • Telecalling on prospects for fixing meetings/calls for RMs as per the data provided by TLs.

Key Accountabilities

  • Accountable for achieving superior TAT in account opening and ensuring AO documentation a pleasant experience for clients
  • Ensure compliance with all internal & external guidelines.
  • Assist RMs in
a. Enhancing Customer Experience,

b. Activation of online banking, etc.


  • Interaction with internal partners, develop working relationship with internal team such as cash, trade, Fx ops & other members of linked departments

Technical Competencies
Technical competence in financial knowledge, banking product knowledge, computer literacy / skills (basic word processing, spreadsheet, and presentation software).


Experience
3 years+ in related fields preferably in banking


Education / Preferred Qualifications
Graduate


Primary Location:
India-Karnataka-Bangalore


Job:
Customer Service


Schedule:
Regular


Employee Status:

Full-time

Job Posting:
Jan 24, 2023, 3:16:23 AM
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