811-cec Officer-inbound-digital Banking Kotak - Thane, India - Kotak Mahindra

Kotak Mahindra
Kotak Mahindra
Verified Company
Thane, India

5 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
**811 Digital - Outbound Officer

  • Department
  • Retail Liabilities | Digital Banking
  • Location
  • Mumbai, Thane
  • Number of Positions
  • Multiple
  • Position Grade
  • M1
  • Assisting in resolving customer queries.
  • Contacting potential or existing customers to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
  • Providing information to customers.
  • Monitoring sales performance.
  • Closing sales deals.
  • Keeping a record of calls and relevant details.
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures
  • Graduate with decent English communication.
  • Should be dedicated and display integrity.
  • Willingness to learn with an attitude of continuous improvement.
  • Willing to work in rotating shifts

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