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    Customer Care Exeuctive - Noida, India - Workis Solution

    Workis Solution
    Workis Solution Noida, India

    6 days ago

    Default job background
    Full time
    Description

    Company Overview

    Workis Solution is the go-to destination for the next-gen workforce to upgrade their careers. We work with established companies and promising startups to bring exciting job vacancies to our audience. Headquartered in Faridabad, Haryana, with 11-50 employees. Visit our website at

    Job Overview

    Junior Customer Care Executive position with 1 to 3 years of experience located in Noida, Uttar Pradesh, India. Full-Time employment with Workis Solution, a leading destination for career advancement.

    Qualifications and Skills

    • 1. Previous experience in BPO or customer service roles preferred.
    • 2. Strong English communication skills for effective interaction with customers.
    • 3. Ability to handle customer queries and complaints with empathy and professionalism.
    • 4. Excellent communication and interpersonal skills.
    • 5. Patience and ability to work under pressure to meet customer needs.

    Roles and Responsibilities

    • 1. Handle customer inquiries and provide accurate information about products and services.
    • 2. Resolve customer complaints in a professional and timely manner.
    • 3. Maintain a high level of customer satisfaction through excellent service delivery.
    • 4. Communicate with customers via phone, email, and chat channels.
    • 5. Collaborate with internal teams to ensure customer needs are met effectively.