Customer Care Executive Male - Gurgaon, India - BizaccenKnnect Pvt Limited

BizaccenKnnect Pvt Limited

Verified Company

Gurgaon, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Profile:
Associate - Customer Delight

Location:
Sector 65, Gurugram

**Requirements:

-**:

Excellent Communication Skills
Languages : English + Hindi/Tamil/Kannada/Spanish
Smart Freshers Good with Communication skills
6 Months to 3 Years of experience in Customer Support (Preferably in Technical Process or IT Company)
Client Handling
Knowledge of Microsoft Excel or Microsoft Suit

Responsibility:

Listening to our B2B Customer's concerns and handling product related complaints or queries on TAT basis
Contribute ideas to resolve customer problems to improve productivity
Maintain and update customer documentation as needed
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Actively listen to the concerns with a Solution Oriented approach
Manage transactions over CRM
6 Days Working / Rotational Shifts / Rotational Week Off_

Salary - 17k to 22k + Overtime

Interview Mode - Telephonic

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹17, ₹22,000.00 per month

Schedule: