Us Health Testing Outbound Calls Representative - Chennai, Tamil Nadu, India - Next99

Next99

Verified Company

Chennai, Tamil Nadu, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Summary:

We are seeking a highly motivated and detail-oriented individual to join our team as a US Health Testing Outbound Calls Representative for our night shift.

As a representative, you will be responsible for reaching out to potential clients and scheduling appointments for health testing services.

You will be making outbound calls, providing information about our health testing services, answering questions, and coordinating with the team to ensure a seamless and efficient customer experience.

Responsibilities:

Make outbound calls to potential clients to promote our health testing services
Provide information about our services and answer any questions customers may have
Schedule appointments for health testing services
Follow up with customers to confirm appointments and provide any additional information
Coordinate with the team to ensure a seamless and efficient customer experience
Accurately enter customer information and appointment details into our database
Meet or exceed daily, weekly, and monthly call and appointment quotas
Maintain a positive and professional demeanor with customers at all times

Requirements:

High school diploma or equivalent
Prior experience in outbound call center or telemarketing is preferred
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to work independently and as part of a team in a fastpaced environment
Familiarity with customer relationship management (CRM) software and Microsoft Office
Ability to work night shift hours

- working days (Monday to Friday)

Benefits: