Jobs

    Senior Customer Service Executive - Sany, India - VASA DENTICITY LIMITED

    VASA DENTICITY LIMITED
    VASA DENTICITY LIMITED Sany, India

    9 hours ago

    VASA DENTICITY LIMITED background
    Description
    • Responsible to handle escalationsand social media tickets.
    • Responsible tohandle high inflow of incoming chats, calls and emails as perbusiness requirement.
    • Ability to resolvecomplex customer issues whilst working towards achieving agreedoperational targets.
    • Build sustainablerelationships and trust with customer accounts through open andinteractive communication.
    • Capturing VOCs toidentify the continuous improvements opportunities
    • Should have experience in inter departmentcoordination.
    • Maintain the set SLAs whileresponding to customers
    • Follow communicationprocedures, guidelines and policies.


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