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    Configuration Specialist I - Pune, India - TransPerfect

    TransPerfect
    TransPerfect Pune, India

    6 days ago

    Default job background
    Transportation / Logistics
    Description

    OVERVIEW

    This role reports to the Manager, Configuration Team. The Configuration Specialist I supports configuration activities for active and new client accounts across all TI Products. The Configuration Specialist I will be required to meet all client timelines and work in conjunction with the Technical Services and Operations Teams in order to facilitate the client on-boarding process and configuration of new TI rooms and applications.

    DESCRIPTION

     Serve as a junior member of the Configuration Team and work with cross-functional teams on the implementation of new and existing client projects

     Work to become an expert in Trial Interactive features and functionality

     Manage external and internal documentation and files as required

     Configure application settings in Trial Interactive as per project requirements and execute quality control measures to ensure client and project expectations are met

     Produce high quality deliverables

     Assist Technical Services and Project Mangers in fulfilling client expectations as it relates to TI application configurations

     Perform other special projects or duties when required such as validation and UAT script execution and participate in integration projects to understand the impact on TI application settings

     Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

    REQUIRED SKILLS

     Knowledge of various technological concepts

     General knowledge of the Trial Interactive product suite, with a concentration in Study Start Up (SSU), Electronic Trial Master File (eTMF), Collaborative Workspace, and Content Management System, amongst others

     Knowledge of clinical development phases and processes

     Superior written and spoken communication skills in English  Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

    REQUIRED SKILLS & EXPERIENCE

     Minimum Bachelor's degree or its equivalent in work experience

     0-2 years of experience in the IT and/or Life Sciences industry

     Experience with rolling out technological initiatives in a collaborative environment

    DESIRED SKILLS AND EXPERIENCE

     Knowledge of or experience in the Life Sciences industry (pharmaceutical, biotechnology or CRO experience preferred)

     Knowledge of technology within the industry

     Ability to multitask in a fast-paced environment

     Ability to work well with people from a variety of different backgrounds and cultures

     Build relationships with clients and co-workers

     Ability to work independently and as part of a team

     Take active measures to solve problems and commit to a high level of service

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