Customer Care Representative - Noida, India - Adyan Consultants Pvt Ltd.
Description
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Job Types:
Full-time, Permanent, Part-time
Salary:
₹15, ₹20,000.00 per month
Expected hours: 09 per week
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 2 years (preferred)
- Customer service: 3 years (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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