Patient Calling Specialist/International BPO - Ahmedabad, India - Technocruitx Universal Services Pvt. Ltd.

Technocruitx Universal Services Pvt. Ltd. Ahmedabad, India

2 days ago

Full time

Description

Job Type: Full-time

Primary Duties and Responsibilities :

Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.

Follow-up with patients on overdue accounts.

Create weekly/monthly collection reports to gauge the progress made.

Respond to Patient queries in a timely and professional manner.

Raise exceptions wherever required for the client/supervisor to review before taking any final decision

Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:

Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions

Detail orientation, strong analytical and problem-solving skills.

Should be a quick learner with the ability to learn new tools.

Must have the ability to multitask and work under pressure with minimum supervision.

Skills:

Excellent in English Communication (Verbal and written).

Eligibility of Candidates :

Immediate joining

Excellent in English Communication (Verbal and written).

Comfortable to work in the night shift.

Experienced candidates are welcome.

Benefits :

Friendly environment.

Fixed shift.

5 days workings

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