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    Tele calling - Kolkata, India - Lendingkart

    Lendingkart
    Lendingkart Kolkata, India

    1 day ago

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    Full time
    Description
    Job Requirements

    Job Title: Telesales

    Company Name:

    Location: Chandni Chowk, Kolkata, West Bengal

    Salary: ₹ ₹15000/month

    Qualification: 12th Standard / PUC

    Job Description:

    Join the dynamic team at as a Telesales representative in Chandni Chowk, Kolkata. Your role will involve providing exceptional customer service, addressing inquiries, and promoting our range of products and services.

    Key Responsibilities:

    • Provide customers with accurate information about our products and services.
    • Answer product and service questions and offer solutions.
    • Cross-sell and upsell relevant products and services to potential customers.
    • Resolve product or service problems by clarifying customer complaints and determining solutions.
    • Maintain detailed records of customer interactions and transactions.

    Qualifications and Skills:

    • Educational requirement: 12th Standard / PUC.
    • Proficiency in basic English.
    • Strong communication skills and a customer-oriented mindset.
    • Prior experience in customer service or sales is a plus but not mandatory.

    Salary and Benefits:

    • Competitive salary ranging from ₹10000 to ₹15000/month.
    • Full-time position with a day shift and 6 working days per week.
    • Additional phone allowance to support your communication needs.

    FAQs:

    Q. What qualifications are required for this role?

    A. You need to have completed 12th Standard / PUC.

    Q. Is experience in customer service or sales mandatory for applying?

    A. While prior experience is a plus, it is not mandatory. Freshers are encouraged to apply.

    Q. What are the primary responsibilities of a Telesales representative?

    A. Telesales representatives provide product and service information, address inquiries, and offer solutions to potential customers.

    Q. What is the work schedule for this position?

    A. This is a full-time position with a day shift and 6 working days per week.

    Q. Are there any additional benefits offered?

    A. Yes, an additional phone allowance is provided to support your communication needs.


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