Client Servicing Executive - Alkapuri, Vadodara, Gujarat, India - inbox infotech

Description

Job Description:
Onboarding new clients and developing working relationships

Interacting and building relationships with clients to ensure their satisfaction

Managing a team of Client Services Representatives

Creating client service strategies and overseeing their implementation

Maintaining accurate client records

Drafting accurate reports for management about whether business goals are being met

Making recommendations for improvement based on performance metrics

Generating sales or service reports for clients and senior management

Coaching and supporting team members to help them meet company goals

Keeping documentation and records of client interactions for training purposes

Conducting customer service presentations and workshops

Developing surveys and obtaining client information

Offering advice to clients on products or servicesQualifications

Solid Analytical & leadership capability

In sync with the fast-evolving digital media environment Education:
Bachelor's degree in business administration or an industry-related field.


Job Types:
Full-time, Permanent


Pay:
₹9, ₹20,000.00 per month


Benefits:

• Flexible schedule
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Weekend availability

Experience:

- total work: 2 years (preferred)


Work Location:
In person


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