Team Member-it Infrasupport Services - Thane, India - Kotak Mahindra

Kotak Mahindra
Kotak Mahindra
Verified Company
Thane, India

3 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Will be responsible for daily operations support for Nice call recording solution and NTR

  • Will be responsible for following the end to end project life cycle to deliver the new requirements / projects.
  • Will be responsible for closing the audit points & findings / vulnerabilities within the stipulated timelines.
  • Will be responsible for managing the PMO process for PO release
  • Responsible for getting the underlaying end to end infra deloyed for projects and manage the whole process (CAVA, Risk assessment, IRM sign off etc) till the production movement.
  • Responsible for initiating and completing the end to end vendor onboarding process as per the bank norms (MSA / SOW/ Addendum / software license agreement etc.)
  • Keep a track of End of Life / End of Sale products like hardware / software / licenses etc and com the plan of action to migigate the associated risks within the time period of support expiry
  • Vendor coordination and follow ups for RCA / requirement fulfillments / CAVA till the closure.
- manage the onsite support team resources as per the requirements of BAU and the project implementation
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