International Non-voice Support - Indore, India - Keshav

Keshav

Verified Company

Indore, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job description

Greetings From MNC BPO

If you're interested in this position, please revert me back with your resume or else you can contact me on this number.

Phone No:

About the Job We are looking for a self-motivated individual with excellent customer service skills to join our team. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution to our customers.
As a Customer Service Associate - Voice, You Will

Have daily interactions with customers and handle all issues from end to end via call.
Go the extra mile to engage customers in solving issues and ensure satisfaction.
Quickly and effectively build rapport with customers, diagnose and resolve issues
Provide white glove service and have the ability to provide an overall excellent customer experience.
Managing customer expectations regarding estimated response times

As a Customer Service Associate - Voice, You Have

A postsecondary degree in any major
Fluency in spoken English Excellent

- judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Excellent communication skills and high emotional intelligence
Excellent problem solving and customer service skills
Strong analytical & Interpersonal skills
The ability to be a selfstarter, a sense of urgency, and the ability to remain calm under pressure
A flexible schedule Must be okay to work nights
Benefits of working as a Customer Service Associate
Voice:
An attractive compensation package with performance-based incentives
Incredible learning and growth opportunities
Outstanding rewards and recognition program & employee engagement activities

Regards

Nisha

Executive Talent Acquisition

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹15, ₹27,000.00 per month

Benefits:

Provident Fund

Schedule:

Day shift
Evening shift
Flexible shift
Morning shift
Night shift
Rotational shift
US shift

Supplemental pay types:

Performance bonus
Shift allowance

Ability to commute/relocate:

Indore,

Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

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