Customer Care Executive - Bengaluru, India - ESATISFY HR SOLUTIONS

ESATISFY HR SOLUTIONS
ESATISFY HR SOLUTIONS
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Customer Service JOB Description

We are Hiring For Customer Care Executive.


A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization.

Qualification

  • Should be a Graduate from any field
Experience

  • Fresher or 6 months experience from BPO
Salary
- ₹22000CTC (16k in hand) and Incentives

Shift

  • Day for females till 9 pm/ Rotational for males
Location

  • Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068

Roles and Responsibility;-
To resolve issues and queries of customers on call.

Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution

Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

Follow communication protocols, rules, and policies

Interview mode - Face to Face


Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
Up to ₹18,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Quarterly bonus

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Experience:

- total work: 1 year (preferred)


Language:


  • Hindi (required)
  • English (required)
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