Pega Smart Investigate - Hyderabad, India - Paraminfo Computer Consultancy

Description

• To ensure successful delivery and continuous improvement of the Smart Investigate platform.
• Advising banking clients on the best practices and utilization of Pega Smart Investigate to address their specific challenges, such as payment fraud, dispute management, and antimoney laundering (AML) investigations.

• Pega Smart Investigate Implementation: Endtoend design, configuration, and deployment of Pega Smart Investigate solutions tailored to the organization's needs. Translate them into effective Pega workflows, case management, and UI components.
• Process Analysis and Optimization: Analyze existing investigation processes and identify opportunities for improvement and automation using Pega Smart Investigate. Streamline case management, automate repetitive tasks, and enhance decisionmaking capabilities to accelerate resolution times and reduce operational costs.
• Documentation and Training: Create comprehensive documentation for Pega Smart Investigate implementations, including design specifications, technical documentation, and user guides. Provide training and support to endusers to maximize adoption and proficiency.
• Continuous Improvement: Stay updated with Pega Smart Investigate best practices, new features, and enhancements. Proactively suggest and implement improvements to enhance the platform's capabilities and user experience.
• Supporting the implementation team in designing the solution architecture and ensuring alignment with industry standards and regulations.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in designing and implementing Pega Smart Investigate solutions.
• Experience min 4+ years experience in Pega PRPC and at least 18years in Smart Investigate Framework

• Knowledge of Pega Smart Investigate frameworks, case management, and data management.
• Familiarity with BPM (Business Process Management) concepts and workflow automation.
• Excellent analytical and problemsolving skills with a keen eye for detail.
• Strong communication and collaboration skills to work effectively with crossfunctional teams.
• Ability to manage multiple priorities and deliver highquality results in a dynamic environment.

• Health insurance

• Day shift

• Experience in SMART INVESTIGATE framework

• Pega Certified system architect (required)