Key Accounts - Mumbai, Maharashtra, India - LeadSquared
Description
Role and Responsibilities
- Deliver 100% customer retention by ensuring successful adoption and integration of the LSQ platform across your customers
- Build, own and maintain a healthy pipeline of opportunities from your accounts short term and long term
- Deep understanding of the customer's business and their top objectives at various organisational levels
- Building a high degree of mindshare for our solutions and company within the key stakeholders in your account list
- Ability to understand business and technology challenges and align them with possible solutions from our portfolio
- Act as a link between the sales, services, support, and other internal teams, ensuring that customer requirements are prioritised and resolved in a timely manner
- Build and maintain an account map, plan for each customer, and develop close relationships with key stakeholders in your accounts
- Strong foundation in software sales/ BD/ success, with SaaS experience being a definite advantage
- Strong communication and interpersonal skills with a professional work ethic
- Excellent organizational skills with a strong bias to action
- High ability in data driven problemsolving and negotiation
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