System Administrator Level 2 - Pune, India - Apex Group

Apex Group

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

System Administrator Level 2

Location:
Pune, India

Date Posted:
May 18, 2023

Description
System Administrator

Apex Fund Services is a rapidly expanding global Fund Services Company with almost 3500 staff based in 45 different locations world-wide.

Apex uses a private cloud computing model with most IT services outsourced to a number of vendors.

The System Administrator will report to Infrastructure manager on a functional basis but support a number of Service Managers and Projects Managers in line with the demands of the business.

The System Administrator will be expected to remotely deliver services to customer locations where we are providing Service. This may require out of hours support when required.

The role may also require flexibility to undertake international travel from time to time as part of the delivery of service.

Key duties and responsibilities

Maintain ownership of the infrastructure design, and all supporting design documents;
Provide Level 2 Troubleshooting on infrastructure issues reported from business users.
Collaborates with service providers and external vendors on root cause analysis for problems related to technology and provide detailed diagnostic information when required.
Communicate clearly to users the cause and resolution of IT issues in a timely and polite manner (All users will be in remote locations).
Highlight and report all major IT issues and risks to IT Manager in a timely manner.
Research, test and implement new systems to improve efficiencies and satisfy user requests.
Assist with testing system releases, patches and disaster recovery.
Ensure that all scheduled back up systems, archiving systems, web filtering software, Salesforce, anti virus, FTP sites are all operating to specification;
Provide technical input into vendors proposal, change requests, and incident management
Execute standard administration tasks such as reviewing system logs, monitor jobs and responding to system alerts.
Support the business in the governance and management of vendors covering desktop, mobile, networking, and datacentre services with technical input.
Perform oncall duties as needed to support technology services to business.

Experience and skills

Bachelor's degree in computer science or related discipline.
3+ years experience as system administrator in a Windows based environment.
Proven skills in Microsoft cloud technologies including Office 365, Azure, Intune, AD connect, ADFS, skype for business, and other company systems;
MCSE preferred (in Microsoft technologies listed) or at a minimum MCP certification in a number of Microsoft technology listed.
Intune Administrator proven ability to manage medium to large scale Intune environments. Manage Operations activity, including key operational documentation. Lead all projects associated with Intune Administration
Good PowerShell scripting a requirement
Proven skills in networking to include DNS, LAN/WAN, firewalls, wireless.
Excellent problemsolving abilities and good at working under own initiative;
Ability to take ownership of a technical solution and work with a number of stakeholders (internal and external) to deliver a design and implementation approach.
Excellent written and communication skills in English.
Ability to articulate design topics, using tools such as Visio, PowerPoint, and any modelling tools utilising ArchiMate.
Ability to be able to work well under pressure during disaster situations.
Familiar with common technologies for backup, archiving, and system administration
Familiar with Citrix desktop virtualisation technologies (Xenapp/Xendesktop)
Certification in frameworks such as ITIL v3, ISO 27001 would be an advantage.