Documents Verification - Shahdara, Delhi, Delhi, India - BROFIN MUTUAL INDIA NIDHI LIMITED

BROFIN MUTUAL INDIA NIDHI LIMITED

Verified Company

Shahdara, Delhi, Delhi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Doing outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Upsell other services wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.

Requirements:

Graduated high school, but a bachelor's degree is preferred.
Prior experience with customer service and call centers in relevant job roles.
Good knowledge of CRM practices and systems.
Customer-oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Excellent communication and listening skills with good command over the English language

Job Types:
Full-time, Permanent

Salary:
₹11, ₹18,790.00 per month

Benefits: