Client Services, Event Phones - Gurgaon, India - Cvent

Cvent

Verified Company

Gurgaon, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Overview:
Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 4,700+ employees worldwide.

As a leading cloud-based technology company, we have over 21,000+ customers, including 80% of the Fortune 100 companies, in more than 100 countries.

Cvent's software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.

In addition to helping event planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to help create qualified demand for their hotels, manage that demand more efficiently, and measure their business performance in real-time.

Our team of over 350 Product Consultants, Analysts and Relationship Managers is a close-knit group of dynamic and high-energy professionals.

We hire bright people who are willing to learn and are extremely motivated to succeed. We have people from various educational backgrounds including computer information systems, psychology and communications.

In This Role, You Will:

Offer best practice tips to clients to boost their meeting attendance via Cvent's marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in Cvent's event management software
Communicate with the client and review the initial implementation with them and make required changes
Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
Document all communication with the client in Cvent's CRM software.

Here's What You Need: