Debt Collector - Mumbai, India - Nortwest College

Description

• Nortwest College. In Australia, we have our campuses in Adelaide, Melbourne and Sydney.

We are currently recruiting for a
Debt Collector to manage the national debtors ledger and implement strategies and collections methodology delivering productivity improvements.

• Manage daytoday Credit Control & Debt Collection activities via a national team
• Drive outbound fees collection calls/activity
• Manage reduction of bad debt provision
• Review and analyse operational performance
• Generate monthly management reports
• Ensure compliance with relevant legislation
• Mentor and develop staff to implement best practice initiatives
• Work with stakeholders to reduce credit risk and bad debt for the company
• Update changes and confirm payments
• Negotiating and monitoring payment plans
• Early identification of hardship triggers and providing support to students
• Adherence to regulatory and compliance requirements
• Identify process improvement areas and implement accordingly
• Complete any other tasks as reasonably requested by management

• 2+ years relevant experience within credit environment
• Excellent communication and negotiation skills
• Collections experience in a highvolume environment
• Commercial/ B2B Collection experience
• Good working knowledge of the Australian
• Privacy Principles guidelines & Privacy Act.

• Day shift
• Morning shift

• Are you willing to work from 6 AM IST to 3 PM IST ?

• Day Shift (preferred)