Process Excellence - Noida, India - Clickr Estore Pvt. Ltd.

Clickr Estore Pvt. Ltd.

Verified Company

Noida, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Role:
Process Quality Specialist / Analyst

Role Definition:

This is a highly visible and influential role within the company, which will collaborate with all levels of management to promote business integrity and strong internal control structures, process improvement recommendations.

Responsibilities:
Improve procedures through collaboration with the Operations, Training, and Transition teams.

Conduct a discrepancy analysis (process deviations) to find improvement opportunities with the greatest impact and monitor the development of changes.

Regular checks to find places to improve and keep track of how those changes are progressing.

Analyse evaluated data and devise a plan to remedy any identified gaps.

Identify improvement opportunities for underperforming functions or team members, as well as their training needs.

Assist the Leadership team with data analysis and conduct risk-based audits of internal processes.

Obtain, review, and analyse relevant paperwork, past reports, statistics, flowcharts, and other items.

Prepare and present reports that reflect the audit's findings and documentation of the process.

Conduct business process inspections and control testing in compliance with auditing standards.

Analyse the results of the assessment and come up with a plan to close any gaps.

Find out where underperforming functions or team members can improve, as well as what training they need.

Follow audit standards and perform walkthroughs of business processes and testing of controls.

Make sure organization's procedures and audit testing are well documented.

Develop business relationships and talk to process owners on a proactive basis to get information, solve problems, and make suggestions for improvement and optimization.

To help the internal audit team and the company reach its goals, other tasks and projects may be given.

Measurement Metrics:
Documents - % Process compliance by the team members, Processes acknowledged and adopted.

Audits - Audit findings successfully closed

Training - Overdue training requirements

Risk - Overdue Risk assessments

Issues - Overdue issues

Skillsets:
Competent with Feedback and Coaching

Proactive in identifying business issues

Willingness to adapt and accept change, as well as drive results

Perform defect management tasks such as problem identification, issue research, analysis, and documentation.

Personal characteristics - Solution Driven, Pro-active professional communication, meeting deadlines, focused on achieving desired results, self-motivated to first seek solutions when faced with a problem

Strong people skills - the ability to communicate with colleagues while establishing credibility and rapport, as well as to modify one's behaviour to respond to the needs of others while maintaining objectives.

An organised person who is detail oriented and can develop plans for teams to meet specific goals.

A team player who works hard, admits his or her own strengths and weaknesses, and is willing to learn new skills.

ability to collaborate with others

Focused and eager to learn new technologies

Salary:
₹80, ₹120,000.00 per year

Benefits: