Customer Service Executive - Delhi, Delhi, India - 7sky Business Solution

7sky Business Solution
7sky Business Solution
Verified Company
Delhi, Delhi, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Title:
Customer Service Associate


Department:
Customer support


Experience:
0.6 to 2 Years


Salary:16000


Work Type:
Full time (Work from office)


Working Days: 6 days working with 1 rotational weekly offs (Should be flexible).


Skills:
Hindi,English


Target:
Monthly based

  • Answer customer inquiries and resolve issues by maintaining a positive and professional demeanour.
  • Researching required information using available resources.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Provide product and service information.
  • Identifying, escalating priority issues and reporting to the management as needed.
  • Following up complicated customer calls where required.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Documenting details of comments, inquiries, complaints, and actions taken.
  • Managing administration, communicating and coordinating with internal / external departments.
  • Other duties as assigned.

Job Types:
Full-time, Permanent, Fresher


Salary:
₹15, ₹16,000.00 per month


Benefits:


  • Flexible schedule

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (required)

Experience:

- total work: 1 year (preferred)


Language:


  • English (required)
  • Hindi (required)

Work Location:
In person


Speak with the employer
More jobs from 7sky Business Solution
See all jobs of 7sky Business Solution