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    DGM Talent Engagement - Coimbatore, India - BPO

    BPO
    BPO Coimbatore, India

    1 week ago

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    Description

    Job Title Deputy General Manager - HRBP

    Reporting to General Manager

    Location Coimbatore

    Working Hours/ Days 5 days

    Shift 3 PM – 12 AM

    Team Size Managing 3000 head count

    Desired skills and qualification Educational Qualifications

    Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred)

    Mandatory Skills

    Excellent communication and interpersonal skills. Solid problem-solving and decision-making abilities. Strong knowledge of HR practices, employment laws, and regulations. Strong project management and organizational skills.

    Preferred Skills


    • Ability to handle sensitive and confidential information with professionalism and discretion.


    • Strong leadership and team management skills.


    • Analytical mind set and ability to use HR metrics for data-driven decision-making.


    • Proficiency in HRIS (Human Resources Information Systems) and MS Office applications.

    Purpose of the Role

    As an Assistant General Manager - HRBP (Human Resources Business Partner), you will hold a senior leadership position within the HR function, reporting directly to the General Manager or a similar executive-level role. You will be responsible for leading the HRBP team for a Line of Business, driving the organization's people strategy, and ensuring alignment between HR initiatives and business objectives. Additionally, you will serve as a key strategic partner to senior executives, providing expert HR guidance and support.

    Roles & Responsibilities


    • Build strong relationships with senior executives and business unit leaders to understand their strategic goals, challenges, and HR needs.


    • Collaborate with the executive team to align HR strategies and initiatives with the organization's overall objectives and direction.


    • Serve as a trusted advisor to senior leadership, providing expert HR guidance and influencing decision-making processes.


    • Manage and resolve complex employee relations issues, ensuring fair and consistent application of company policies and legal regulations.


    • Lead employee engagement initiatives, such as surveys, feedback mechanisms, recognition programs, and employee events.


    • Foster a positive work culture by promoting diversity and inclusion, employee well-being, and work-life balance.


    • Oversee effective communication channels to ensure transparency and alignment with organizational goals.


    • Contribute to the development and implementation of HR strategies, policies, and programs that align with the organization's business objectives.


    • Stay updated on employment laws and regulations to ensure compliance and mitigate legal risks.


    • Analyse HR metrics and trends to provide insights and recommendations for continuous improvement.


    • Provide leadership, guidance, and mentorship to the HRBP team, fostering their professional growth and development.


    • Set performance expectations and manage the performance of direct reports.


    • Collaborate with other HR leaders to drive HR initiatives and create a high-performing HR team.


    • Collaborate with the Shared Services team and the organization's vendors to ensure benefits and services are available and being offered at the highest level of service and value & Periodic reviews with respective stakeholders

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