- Cab Facilities.
- Night Allowance.
- PF
- Health Insurances
-
Service Desk Management
21 hours ago
2coms bagalur, IndiaHi, · The positions below are open for one of our MNC Clients for Bangalore Location. · About The Client- · Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across ...
-
Managed Services Service Desk Coordinator
1 week ago
NTT Ltd. Bengaluru, IndiaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
Service Desk Management for Fresher
20 hours ago
2coms bagalur, IndiaHi, · The positions below are open for one of our MNC Client for Bangalore Location. · Experience - Fresher graduate. · Salary - Negotiable. · Qualification - BE/BTech/BSc in IT or MSC in IT./ Tech Graduate is required. · Role: Application Tech Support Practitioner. · Project Rol ...
-
Service Desk Management for Fresher
19 hours ago
2coms Bagalur, IndiaJob Description · Hi, · The positions below are open for one of our MNC Client for Bangalore Location. · Experience - Fresher graduate. · Salary - Negotiable. · Qualification - BE/BTech/BSc in IT or MSC in IT./ Tech Graduate is required. · Role: Application Tech Support Practitio ...
-
Managed Services Client Service Desk Agent
5 days ago
NTT Bengaluru, Karnataka, IndiaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
Service Desk Manager
20 hours ago
Mobile Programming LLC Mumbai/Bangalore, IndiaNotice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. · - Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets. ...
-
Service Desk Manager
20 hours ago
RapidBraiins bangalore, India permanentResponsibilities: · Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. · - Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets. · - Devel ...
-
Service Desk Management
21 hours ago
2coms bangalore, IndiaHi,The positions below are open for one of our MNC Clients for Bangalore Location. · About The Client- · Our Client is a global professional services company withleading capabilities in digital, cloud, and security. Combining unmatchedexperience and specialized skills across more ...
-
Front Desk Manager
20 hours ago
Tribute Portfolio nandi hills, India Full timeJOB SUMMARY · Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry ...
-
Global Service Desk Manager
21 hours ago
Michael Page bangalore, India18+ years scaling global service desk operations for global organizations · Techno-managerial leader willing to work in a multi-time zone model · About Our Client · Our client is a leading financial services institution headquartered in UK who is looking to scale their techno ...
-
Front Office Executive
1 week ago
GLOINNT Hebbal, Bengaluru, Karnataka, India**Role: Front Desk Executive (with Corporate Exp.)** · **Location: Bangalore** · **Experience: 5+ years** · **Requirements and skills** · - Proven experience as front desk representative, agent or relevant position in Corporate companies · - Familiarity with office machines (e.g. ...
-
Bosch Group Devanahalli, IndiaCompany Description · To join EAD2 Team in BGSW Bangalore · **Job Description**: · - Understand System & SW requirements. · - Convert requirements into test cases and test cases into test scripts · - Execute Test cases manually and analyze the results · - Develop Automation scrip ...
-
Receptionist
2 days ago
GreenSpace Hebbal, Bengaluru, Karnataka, IndiaGraduation with certificates · - Greeting visitors · - Transferring calls as necessary · - Managing meeting room availability · - Coordinating internal and external events · - Managing office inventory such as stationery, equipment and furniture · - Overseeing office services lik ...
-
Receptionist
5 days ago
Smiles Hebbal, Bengaluru, Karnataka, India**About ** · is a rapidly growing dental health-tech company with an impeccable online presence. · **, A startup founded by IIT/IIM alumni in 2019, has acquired $23 million in Series A funding led by Falcon Edge-managed Alpha Wave Ventures.** is poised to take the dental care in ...
-
Receptionist
1 week ago
Smiles Hebbal, Bengaluru, Karnataka, India**About ** · is a rapidly growing dental health-tech company with an impeccable online presence. · **, A startup founded by IIT/IIM alumni in 2019, has acquired $23 million in Series A funding led by Falcon Edge-managed Alpha Wave Ventures.** is poised to take the dental care in ...
-
Receptionist
7 hours ago
Smiles Hebbal, Bengaluru, Karnataka, India**About ** · is a rapidly growing dental health-tech company with an impeccable online presence. · **, A startup founded by IIT/IIM alumni in 2019, has acquired $23 million in Series A funding led by Falcon Edge-managed Alpha Wave Ventures.** is poised to take the dental care in ...
-
Service Desk Knowledge Management Analyst
21 hours ago
Unisys bangalore, IndiaWhat success looks like in this role: · We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our ...
-
Ipd Coordinator
1 week ago
Sukoon Health Mathikere, Bengaluru, Karnataka, IndiaAbout the role Help in managing the daily IPD related functioning of the hospital. Implementing various techniques & policies to smoothen the daily IPD activities for the patients, family & the clinical team. · **Responsibilities** · **This is Rotational Shift Job & 6 Days Workin ...
-
Receptionist
3 days ago
OPTA Sadashivanagar, Bengaluru, Karnataka, India**Job Summary**: · As a Receptionist, you will serve as the first point of contact for our organization, providing exceptional customer service to visitors, clients, and employees. You will be responsible for managing the front desk area, handling incoming calls, directing inquir ...
-
Front Desk Receptionist
6 days ago
OPTA Sadashivanagar, Bengaluru, Karnataka, India**Welcoming Visitors**: · Greet and welcome visitors in a friendly and professional manner. Create a positive first impression of the organization. · - **Answering Phone Calls**: · Handle incoming phone calls, direct calls to the appropriate personnel, and take messages when nece ...
Service Desk Management - Bagalur, India - 2coms
Description
Job DescriptionHi,
The positions below are open for one of our MNC Clients for Bangalore Location.
About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.
Experience - 6 Months
Salary - Negotiable, will discuss over call.
Qualification - BE/BTech/BSc in IT or MSC in IT.
Location - Bangalore (Work From Office)
Notice Period - 15 Days
Role: Application Tech Support Practitioner
Project Role Description: Act as the ongoing interface between the client and the system or application.
We are dedicated to quality, using exceptional communication skills to keep our world-class systems running.
Can accurately define a client issue and interpret and design a resolution based on deep product knowledge.
Must have Skills: Service Desk Management,
SSI: Service Desk Voice Support NON-SSI
Good to Have Skills :SSI: NON-SSI
Job Requirements :
Key Responsibilities :
a: L1 Service Desk Call taking profile
b: Respond to the issues reported by customers predominantly through voice and emails, chat, etc
c: Identify, investigate, and diagnose the issue
d: Provide resolution to customer based on in-scope processes
e:Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group .
f: Achieve client and client defined targets.
Technical Experience :
a: Incident management and usage of ticketing tools
b: Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills
c: One to three years of experience
d: Minimum one year of experience in Service Desk domain supporting global customers
Professional Attributes :
a: Excellent verbal and written communication skills with email etiquette and customer service skills
b: 24x7 Support, mostly night shifts and rotation are ONLY as per project requirement
c: 5 days working per week with two weekly offs based on roster
Educational Qualification:
a: Bachelors degree Additional Info : Flexibility to work on weekends and Indian holidays
Requirements
a: L1 Service Desk Call taking profileb: Respond to the issues reported by customers predominantly through voice and emails, chat, etc
c: Identify, investigate, and diagnose the issue
d: Provide resolution to customer based on in-scope processes
e:Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group .
f: Achieve client and client defined targets
Benefits
Requirements
Hi, The positions below are open for one of our MNC Clients for Bangalore Location. About The Client- Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Must Have- Experience - 6 Months Salary - Negotiable, will discuss over call. Qualification - BE/BTech/BSc in IT or MSC in IT. Location - Bangalore (Work From Office) Notice Period - 15 Days Role: Application Tech Support Practitioner Project Role Description: Act as the ongoing interface between the client and the system or application. We are dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Must have Skills: Service Desk Management, SSI: Service Desk Voice Support NON-SSI Good to Have Skills :SSI: NON-SSI Job Requirements : Key Responsibilities : a: L1 Service Desk Call taking profile b: Respond to the issues reported by customers predominantly through voice and emails, chat, etc c: Identify, investigate, and diagnose the issue d: Provide resolution to customer based on in-scope processes e:Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group . f: Achieve client and client defined targets. Technical Experience : a: Incident management and usage of ticketing tools b: Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills c: One to three years of experience d: Minimum one year of experience in Service Desk domain supporting global customers Professional Attributes : a: Excellent verbal and written communication skills with email etiquette and customer service skills b: 24x7 Support, mostly night shifts and rotation are ONLY as per project requirement c: 5 days working per week with two weekly offs based on roster Educational Qualification: a: Bachelors degree Additional Info : Flexibility to work on weekends and Indian holidays Requirements a: L1 Service Desk Call taking profile b: Respond to the issues reported by customers predominantly through voice and emails, chat, etc c: Identify, investigate, and diagnose the issue d: Provide resolution to customer based on in-scope processes e:Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group . f: Achieve client and client defined targets Benefits Cab Facilities. Night Allowance. PF Health Insurances
