Front Desk Receptionist - Mumbai, India - Crown Veterinary Services Pvt. Ltd
Description
Welcoming, assisting and directing handlers and owners appropriately. Ensuring that clients are not made to wait for more than 10 minutes at the reception.
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Answering all phone calls and encouraging callers to schedule an appointment.
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All consultations are classified as either complete, or on-going, in the case of the later must ensure that a follow up appointment has been booked with the appropriate vet.
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Looking at the types of appointment and scheduling the time slot accordingly.
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Ensuring that doctors receive the relevant messages.
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Maintaining a missed call log and follow up on next appointments.
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Maintaining a call history of all calls received.
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Placing of confirmation calls to the clients one day prior to the appointment date.
Job Types:
Full-time, Regular / Permanent
Salary:
₹25, ₹30,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Application Question(s):
- Are you ready to join Immediately?
Experience:
- total work: 3 years (preferred)
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