Customer Support - Mangalore, India - Snow Planners And Builders

Snow Planners And Builders
Snow Planners And Builders
Verified Company
Mangalore, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

WE ARE HIRING FOR MALAYALAM / KANNADA VOICE PROCESS

Location:
Bendoor, Mangalore


Languages:
Malayalam / Kannada & English


SHIFT:6 days working, Rotational shifts and 1 weekly off (rotational)


Freshers are eligible

Responsibilities:


  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff

Work from Office only

For more details contact - Tajunnisha HR

Job Type:
Fresher


Salary:
₹15, ₹16,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Malayalam (preferred)
  • English (preferred)

Speak with the employer
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