Virtual Relationship Banking-cop Officer-processing - Mohali, India - HDFC Bank

HDFC Bank

Verified Company

Mohali, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Group Company:
HDFC Bank Limited

Designation:
Virtual Relationship Banking-COP Officer-Processing (BU93_2195_100073)

Office Location:
Phase 7 Mohalli Mohali (Branch)

Position description:

Prepare and Publish MISs on all areas of the Channel's operations
-
Preparing Dashboard which is maintained as a quick snapshot containing every detail right from manpower count / productivity / product-wise volumes / cost / income / profitability / attrition etc, and the same is shared with the Business Head and senior management.
-
Preparing Score Card of all RM / TM / UH / RH providing a clear update on performance as is on various performance parameters
-
Preparing Productivity MIS: Rolls out a monthly productivity report highlighting performance peaks and gaps, product
- wise location-wise.
-
Contest, Daily & Hourly MIS updates: In addition to the above, also prepares several MISs to track the session wise and daily updates on business
-
Analyzing huge data base and extracting business pertaining to the channel for preparing the business performance of the channel
-
Product Dump & Use File Reconciliation:Highlight & Track Missing business & arrange for credit following up with respective product.
-
Lead Management: Downloading leads from CRM & share the MIS & Lead status with Channel.

Preparing
Adhoc MIS required by top management like preparing data for presentation, coordinating with regions to get the status of Insurance audit cases, Preparing masters.

Primary Responsibilities:

Officer
Processing performs the important function of tracking the businesscritical activities and reporting the same as desired by the Management.
The position liaises with the backend teams of Product to obtain updates / dump on business and accordingly publishes MISs to the team, to the top management.
He/She is also responsible to maintain Dashboard and share it with the Management and on a monthly basis, besides publishing hourly, daily MISs on the Channel's business and operations

Educational qualifications preferred
-
Category: Bachelor's Degree

Required work experience
-
Years of experience: 1 to 2

Required Skills:

MIS, Analysis & Presentation skills

Required abilities
-
Other:Major Stake holders **(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)