Customer Service Executive - Mumbai, India - Gratitude India

Gratitude India
Gratitude India
Verified Company
Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Hiring Hiring Hiring

WE ARE ACTIVELY HIRING FOR A WELL KNOW POSITION KNOW WHO MIGHT BE INTERESTED

hiring for US Voice Process


Respond to customer queries in a timely and accurate way Resolve the customer concern to be in line with standards defined basis client policies and guidelines.

Make decisions according to the defined Policies and Procedures with High level of accuracy

Responsible to deliver high quality and productivity results that meet the identified targets.

Strong ability to multitask and take fast decisions independently Maintains composure and patience with customers

Energetic, friendly and approachable individuals who that understand the importance of great customer service

Correctly follow Flows and implement different quality standards/definition documents

  • Rotational shifts
International voice process

  • Work from Office Immediate joining
.Need all experience documents ready.


Job location :
Mumbai


salary :
Upto 38k


Salary:
₹30, ₹40,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Flexible shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service executive: 1 year (preferred)

Language:


  • English (preferred)

Speak with the employer

  • Health insurance
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