- To look into the day to day reservations of the tables
- To make duty chart for waiters and allot sections to them
- To conduct daily briefings
- To ensure staff is well groomed and well informed
- To see that the food is brought in time for buffet service and that buffet is replenished from time to time
- To take over the hostess job in her absence
- To take the beverage order of the guest and provide all meal choices such as buffet & a la carte
- To ensure proper billing of tables
- To ensure service standards are maintained
- To see that the restaurant is properly set up with the required mise-en-place
- To see that the cash counter is well equipped with enough change, charge slips & stationary
- Indenting for stationary, provisions & catering supplies on a weekly basis
- To maintain par stock & circulation stock of linen & stewarding items
- Attending phone calls & handling enquiries
- To ensure staff discipline
- To remit cash & sales summary at the end of a session to the front office cashier
- To make & follow-up job orders of maintenance
- To update the non-availability & sell for the day board on a daily basis
- To ensure lights & A/C are switched off after closing & put on before opening of the restaurant
- Generates cover statement report & updates the remarks book & attendance register
- Generating reports for linen, stewarding & stationary consumption
- Motivate staff through leadership
- Control cost by minimizing pilferage & breakage
- Personally enquire & ensure complete guest satisfaction
- Assist concerned departments in stock taking
- Pick up the food from the kitchen & serve to the guests
- Upkeep of cruets, bud vase & buffet equipment
- Collecting stationary, provisions & catering supplies from stores
- Setting up the buffet counters & general upkeep of the restaurant
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Food & Beverage Associate - Gurugram, India - The Indian Hotels Company Limited
Description
Job Responsibilities
Responsibilities