Credit Cards-sales Officer - Guna, Madhya Pradesh, India - HDFC Bank

HDFC Bank
HDFC Bank
Verified Company
Guna, Madhya Pradesh, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Department

  • Credit cards
  • Sales
  • Job posted on


  • Aug 2, 202

  • Employee Type
  • Permanent-Sales Vertical
  • Experience range (Years)
years


Group Company:
HDFC Bank Limited


Designation:
Credit cards-Sales Officer


Position description:
Acquiring new customers for payment business and to ensure quality customer service is delivered.


Primary Responsibilities:


  • Acquiring credit card business from in house and open market clients from various modes available:
  • This will involve pitching credit cards to Internal Bank customers of resp Branch catchment or through Open market visitation, corporate visits, Tele Sales, etc.
  • Tracking business picked for timely submission and processing:
  • Application to be complete in line with the policy guidelines and once completed the picked from the client to be submitted to Processing unit on daily basis.
  • In case of FTNR, timely intervention to cure the same is required.
  • Ensuring activation of the Credit cards sold:
  • Ensuring right card is sold to right client, with proper explanation of features & offers at the time of sale This will ensure cardactivation as per product requirement within 3months of card issuance
  • Taking over newly acquired clients and connecting with them to explain spending offers available to them for increasing card usage and other X sell sales

Additional Responsibilities:


  • Xsell other products of the bank
  • Liabilities/Assets/Core Xsell products to generate revenue & ensuring customer stickiness.
  • Selling Loans to eligible clients of Credit Cards basis their preapproved eligibility
  • Ensure quality customer service is delivered:
  • Handling client queries or card related issues raised to branches and channel like corporate salary or during activities.
  • This helps in increasing spends and reference generation

Educational qualifications preferred
-
Category: Bachelor's Degree, Master's Degree


Required work experience
-
Industry: Marketing

-
Role: Sales officers/Sales Executives

-
Years of experience: 0 to 3


Key Performance Indicators:

KP/EC/SC


Required Knowledge:

Experience in sales


Required Skills:


  • Good Team spirit
  • Interpersonal skill
  • Time Management
  • Good communication skill
  • Proactive & focused approach
  • Ability to convince & influence strong selling skills

Other:


  • Reporting Designation: Sales Manager Credit Card
  • Reporting Department-Sub BU: Credit cards
  • Sales

Specific requirements
-
Travel: Customer Visits

**Other details