Delmia & 3Dexperience Support - Sanand, India - Tata Technologies

Tata Technologies

Verified Company

Sanand, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Scope of Roles:

As a Digital Manufacturing Support Consultant, primarily provide technical support to automotive domain customers on Dassault Systemes Digital Manufacturing product portfolio on DELMIA brand products such as DELMIA V5 and 3DEXPERIENCE.

Background-
At least 1-2 years of experience of front end Technical Support on DELMIA V5 and 3DEXPERIENCE.

Must have good technical skil ls in Dassault Systemes Digital Manufacturing product portfolio and know-how to assist in technical solution selling.

Exposure to manufacturing domain and technologies.

Excellent business communication skills.

Ability to manage customer expectations clearly & concisely.

High level of self-initiative and works well in a team environment.

Know How and Key Skills Requirements:
Engineer ing background with professional experience in Robotics and Process Simulation using DELMIA V5 & 3DEXPERIENCE software.

Excellent knowledge of Manufacturing Item Definition, Process Planning, Process Validation, Line Balancing, Plant Layout, Ergonomics Assembly Simulation.

Good to know Equipment Design, Work Instructions, Robotic Simulation, Surface Simulation & DELMIA Process Engineer.

Knowledge of various automotive TCF & BIW processes.

Added advantage on Factory Flow Simulation & Quest.

Provide customer support, Product Demonstration, Proof of concepts, work with service providers to enable issues resolution and enhancements.

Work closely with the sales team during Pre-Sales phase of any opportunity.

Lead the workshop/Training & Enablement session to customers.

Deliver Front & Back-End support on a Dassault Systems brand software & Fixed Pack installation and solving issue related to software License.

Monitor and track support request (SR), Product enhancement request (PER) to DS Team in a DS service desk portal.

Education:
B.E. / B. Tech in Mechanical/Production/Automobile Engineering or Equivalent