System Administrator - Gurugram, Haryana, India - IT INFRAELITE SYSTEMS

IT INFRAELITE SYSTEMS
IT INFRAELITE SYSTEMS
Verified Company
Gurugram, Haryana, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Notice Period :
Immediate to 15 Days


Roles & Responsibility
∙Installation and configuration of Windows Server operating systems.

∙Maintenance and optimization of server infrastructure for performance and reliability. ∙Troubleshooting and resolution of server-related issues. ∙Implementation of security measures and adherence to compliance standards.

∙Collaboration with IT teams for system integration and technology upgrades.

∙Proactive monitoring and management of server resources.

∙Documentation of system configurations, processes, and procedures.

∙System Availability & Uptime maintenance

∙Work as an owner of system architecture period schedule maintenance

∙Proficient in Business Continuity Infrastructure

∙Provide second level support to the onsite team involve in providing First level support ∙Handle calls escalated by Level 1 support and make sure to involve next level support (if required) to minimize the impact.

∙Ensure all contractual SLAs targets are met.

∙Perform analysis of the incident/change/problem trend and preparing Daily/weekly performance reports and submit it to customer.

∙Organize regular training sessions for Customer's level 1 support staff and provide training to them in predefined frequency.

∙Regular meeting with Customer and ensure that all the feedbacks are recorded, and corrective/preventive measure are kept in place (if required)

∙Keeping track of necessary documentation and records and make sure that they are updated on scheduled frequency.

∙Coordination with network, ISP and other vendors in case of failure due to unavailability of their services impacting system performance.

∙Monitoring the overall performance of systems and highlight if there is/are indicators impacting system performance.


Requirements:

∙Minimum 3-4 yrs. in IT support ∙3 year Diploma in Engineering or 4 year Full time B. Tech or Bachelor in Computer Application or equivalent.

∙Experience supporting various hardware and peripheral components in an on-site environment.

∙Minimum 3-year experience of working directly in a customer facing environment. ∙Excellent interpersonal skills are essential.

∙Strong work ethic, result oriented as well as excellent oral and written communication skills are required.


Pay:
₹301, ₹700,000.00 per year


Schedule:

  • Day shift
  • Rotational shift

Education:


  • Bachelor's (preferred)

Experience:

- total work: 4 years (required)


Work Location:
In person


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