- Responsible for ensuring client Satisfaction and also deliverables are executed in desired quality within defined timelines
- Should have good experience in data analytics and program review presentations to provide inferences on the project and solutions to pain points.
- Develop and implement strategies that helps in growth of transactions/ engagement with the existing customer base.
- Interaction with marketing / digital team to develop content / messaging on social media for loyalty.
- Interaction with Technology team to create loyalty frameworks as per clients & market requirement.
- Continually strive to improve the customer experience through improved processes, people development and technology
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Sr. Design Program Manager
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Loyalty Program Manager - Noida, India - STORY Experiences Pvt. Ltd.
Description
Eligibility Criteria:
4-5 years of experience in driving loyalty programs through relationship building/business development.
Preferred industry experience in loyalty
Good in excel and presentation skills
Product led Approach
Proactive, enthusiastic, self-starter, problem solver, critical thinker and analytically strong