Customer Care Executive - Chennai, India - VTK Automobiles Pvt Ltd

VTK Automobiles Pvt Ltd
VTK Automobiles Pvt Ltd
Verified Company
Chennai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Coordinating with customers for feedback call

  • Post sale and pre sale follow up
  • Pre Delivery Coordination and arrangements of delivery kit and documents.
  • Maintaining the customer data base
  • Recording customer feedback.
  • Following SOP's of Brand.
  • Capturing complaints from customers.
  • Resolving the complaints and getting satisfaction note.
  • Ensuring ROAR score 100%.
  • Preparing Root cause Analysis.
  • Timely updation of sales process to the customers.

Salary:
₹12, ₹25,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Chennai,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Bachelor's (preferred)

Experience:


  • Technical support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Tamil (preferred)
  • English (preferred)

Speak with the employer
Application Deadline: 22/04/2023

Expected Start Date: 24/04/2023

  • Health insurance
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