Customer Support Analyst - Pune, MH, India

Issue Resolution: · Support analysts handle customer or user inquiries and troubleshoot technical issues. · They investigate problems reported by users, identify the root cause of the issue, and provide solutions or workarounds to resolve the problem. · This may involve remote as ...

6 months to 3 years of experience · Experience in Accounts Payable, Accounts Receivable, Invoicing, P2P, Reconciliation · Any commerce graduate preferably B.Com / M.Com · Strong analytical skills. · Good communication skills (verbal written) · Primary Responsibilities: · May perf ...

We are looking for candidates with 3 + years of experience in Linux and Windows. · Primary Skills · Linux · Windows · Troubleshooting and Monitoring · Database - Oracle / Sql / Postgres · Patching · Global stakeholder management · ...

Issue Resolution: Handle customer or user inquiries and troubleshoot technical issues by investigating problems, identifying root causes, and providing solutions or workarounds through various channels like remote assistance, phone, email, or ticketing systems. · Customer/User In ...

May perform administrative tasks Excel / Access, etc. · Conduct duplicates and statements review · Must be able to participate and learn duplicate and statements claim concept for a single client · Must show good understanding of duplicate and statements claim concepts in the fir ...

Responding to customer requests via email telephone support calls and other mechanisms logging of such calls provision of advice and assistance relating to products services raising handling of faults as appropriate reproduction of reported problems documentation resolution escal ...

The ETL Support Analyst will provide comprehensive support for ETL/Data Integration processes. · ...

We are hiring Technical Analysts with strong SQL and problem-solving skills to support our growing client base. · ...

The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, · identify and define enhancements to existing applications.Performs other duties and functions as assigned ...

We are looking for highly motivated Application Support Analysts (L1/L1.5) to support a diverse portfolio of enterprise and web-based applications. · Bachelor's degree in Computer Science, Information Technology, or a related field · ...

The Applications Support Analyst is responsible for providing functional and technical support to users for applications or systems. · Provide functional and technical analysis. Troubleshoot and resolve escalated tickets and communicate the solution to customers via the Service D ...

This role involves providing customer support and technical assistance to clients. · ...

We are seeking a Client Support Analyst to join our team in Pune. The ideal candidate will have experience in client-facing roles and be able to provide excellent support to our clients. · A competitive salary package · A comprehensive benefits program including health insurance ...

We are looking for a skilled AML Analyst with strong SQL expertise and hands-on experience with to support AML monitoring, reporting, and compliance activities. · ...

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services including record/documentation maintenance storage & retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team ...

We are building a new ServiceOps team that combines Service Desk and Network Operations Center (NOC) capabilities. As a Technical Support Analyst, you will be responsible for delivering end-to-end IT support and proactive monitoring of infrastructure, network, and applications. · ...

The Product Support Analyst will act as the first line of support for customers, · leveraging technical skills and product expertise to resolve incidents efficiently.Work as an L1 support team member to resolve customer product incidents. · Diagnose, investigate, and implement wo ...

We are looking for an RPA Support Analyst with 2 years of hands-on experience in UiPath and Microsoft Power Automate to support monitor and maintain automation processes in production. · This role is focused on RPA production support including incident management troubleshooting ...

Provide technical support for Azure Kubernetes Service environments ensuring high availability security and scalability of clusters troubleshoot and resolve issues related to container orchestration Kubernetes clusters pod deployments network configurations resource management mo ...

The Product Support Analyst will act as the first line of support for customers, leveraging technical skills and product expertise to resolve incidents efficiently. · Work as an L1 support team member to resolve customer product incidents. · Diagnose, investigate, and implement w ...

Join us as an Application Support Analyst at Barclays responsible for supporting the successful delivery of Location Strategy projects to plan budget agreed quality and governance standards. · Provision of technical support for the service management function to resolve more comp ...