Changeman - Bengaluru, India - Capgemini
Description
Job Title:
Change Manager and Process Owner Key Accountabilities ? Responsibility: ? Experience in Process Consulting ? Design develop the Change Management process ? Implement monitor the compliance and effectiveness of the Change Management Process ? Driving CAB / ECAB meeting and processes ? Ensure no un-authorized change execution / Minimized failed changes.
- Change Coordination Change Management Reporting Coordinating with Problem Incident / Capacity / Availability Management team members Escalation management for any reported escalations Process audit and compliance check People management Stakeholder Management Skills And Experience Skills Required:
- ITIL certified professional on Change Management Had prior experience of Change Management Experience in managing teams / stakeholders Good communication and presentation skills Tools: BMC Remedy / Service Now / ITSM or any other industry standard ticketing tool
- Other Requirement:
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