Unix, SQL Application Support - Hyderabad, Telangana, India - Optum

Optum

Verified Company

Hyderabad, Telangana, India

4 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale.

Join us to start
Caring. Connecting. Growing together.

Primary Responsibilities:

Work with engineering teams such as DBA, Dev., and various support teams
Seek assistance with and escalate issues where necessary
Share and document knowledge, assist in crosstraining staff on areas of specialization
Effectively prepare for and conduct training sessions
Able to work with limited supervision and guidance on standard support tasks
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or reassignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Ability to troubleshoot technical issues involving software, network, data, and database
Ability to communicate effectively both orally and in writing
Able to quickly adapt to changing priorities
Proven excellent customer service skills and attitude
Ability to work collaboratively as part of a customer support team
Ability to coach/train team members
Basic project management skills
Knowledge of retail pharmacy terms, procedures and business preferred.

Preferred Qualifications:

UNIX, Shell scripting experience
Prior software / help desk support
SQL and database knowledge (Oracle)
Ability to write basic queries
Microsoft Windows
Dynatrace, Splunk
Snaplogic
Working knowledge of MS Word, Excel, Outlook
Basic knowledge of hardware and networks
SSH, SFTP
Familiar with Business Intelligence
Data warehouse
Looker, Snowflake
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._