Voice Support Officer - Ahmedabad, Gujarat, India - Nirvaana Communications

Nirvaana Communications
Nirvaana Communications
Verified Company
Ahmedabad, Gujarat, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

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Description

We are looking for a data analyst to help support Location Data products through accurate and timely data collection and research activities.

The ideal person will be process-minded, execution-oriented and thrive in a changing environment.
Analysts on this team will work on different activities that support the location data team.

This may include data collection work for new or updated points of interest to improve our accuracy and comprehensiveness for clients, performing research to verify store openings or closings, or helping to support our field teams with timely data analysis and research.

Regardless of the activity, you will have a unique opportunity to deliver value across the organization with respect to how we ingest, collect, and deliver our location data.

This role will report to a US-based Team Lead on the Location Data team.

  • Complete daily tasks related to the data processes for location products, including:
  • Performing research to identify new, updated, or closed retail locations.
  • Reviewing multiple sources of data to ensure the right location is being published.
  • Collecting and validating data from web scrapes, 3rd party vendors or publications.
  • Collaborate with team members to ensure we are delivering the highest quality data for stakeholders and clients.
  • Abide by service level agreements (SLAs) and project deadlines.
  • Operate with a lean mindset, and seek to evolve our data through continuous process improvement.

Requirements:


  • 12 years of data collection experience, with preference for locationrelated experience
  • Innovative mindset with an ability to problemsolve
  • Wellrounded communication skills
  • Ability to juggle multiple priorities
  • Strong collaboration skills
  • Comfort operating in an evolving organization
  • Strong research and analytical skills

Job Types:
Full-time, Permanent, Fresher


Salary:
₹140, ₹480,625.02 per year


Benefits:


  • Health insurance

Schedule:

  • Fixed shift
  • Monday to Friday
  • Night shift
  • Rotational shift
  • US shift

Supplemental pay types:

  • Yearly bonus

Experience:

Outbound Calling: 1 year (required)


Work Location:
In person

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