Internship for Customer Support - Gurugram, Haryana, India - Global Multilingual Pvt Ltd
Description
Experience - Fresher or any experience- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
Rotational shift
cab :
yes
Project duration : 12 month
Job Types:
Full-time, Fresher, Internship, Contractual / Temporary
Contract length: 12 months
Salary:
₹17,000.00 per month
Schedule:
- Day shift
- Flexible shift
- Monday to Friday
- Rotational shift
Ability to commute/relocate:
- Gurugram, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Speak with the employer
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