Product Support Executive - Bengaluru, Karnataka, India - Greytip Software
Greytip Software
Bengaluru, Karnataka, India
Verified Company
1 week ago
Description
Key Responsibility:
- Acquire and maintain a comprehensive understanding of greytHR in terms of usage, configuration, implementation andvalue
- Proactively build strong customer relationships
- Solutionize either through configurations or workarounds to address client specific requirements
- Ensure all project related activities are completed so as to enable the organization to continuously track and improve thesupport process
Qualification and Experience:
- Any Graduate with 1+ years of experience in a customer support role in payroll with high client interaction preferably withdomestic clients
- Excellent client handling skills
- Domain knowledge in Indian Payroll is mandatory
- Thorough knowledge of Indian Payroll statutory compliance will be an advantage
- Highly Customer Focused with ability to listen and engage customers to achieve desired outcome
- Excellent verbal and written English communication skills
- Apart from English, familiarity in either Hindi, & other langauges would be added advantages
- High degree of patience
Job Types:
Full-time, Permanent
Salary:
Up to ₹500,000.00 per year
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Day shift
Experience:
Payroll Processing: 2 years (required)
Work Location:
In person
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