Service Adviser - Hingna, Nagpur, Maharashtra, India - Girnar Group
1 week ago
Description
Profile :
Service Adviser.
Education :
Diploma in Mechanics,B.E in Mechanic.
Experience : 6 months
- 2 yrs in Automobile Industry.
JD:
- Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide indepth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle dropoff, and vehicle pickup.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the dealership's workflow and schedule.
- Calling customers to advise them about service changes or car pickup times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Skills Required:
- A strong understanding of automotive technology and the automotive industry.
- Proficiency with industryspecific software.
- Excellent customer service, interpersonal, and communication skills.
- Strong organizational, decision making, and problemsolving skills.
- The ability to communicate with mechanics, customers, and management.
Salary:
₹10, ₹15,000.00 per month
Schedule:
- Day shift
Work Location:
In person
More jobs from Girnar Group
-
Spare Parts Assistant
Hingna, Nagpur, Maharashtra, India - 1 week ago
-
Sales Executive
Hingna, Nagpur, Maharashtra, India - 1 day ago