- Answeringphones and explaining the product and services offered by thecompany.
- Contacting existing customers as wellas prospective customers usingscripts.
- Obtaining customer information andother relevant data.
- Asking questions to thecustomer and understanding theirspecifications.
- Resolving queries and issuesrelated to the products and services.
- Makingrecordings of all the sales phone calls and salesdeals.
- Taking and processing product orders ina professional manner.
- Maintaining the databaseof the customers on a regular basis.
- Suggestingsolutions based on customers needs andrequirements.
- High school diploma orequivalent.
- Must have good oral communicationin Hindi or Telugu
- Work experience as a Telecaller Telemarketer or a similar role in the Banking or FintechIndustry
- Professional certification sales andmarketing will be an advantage.
- Greatinterpersonal skills.
- Exceptional oral andwritten communication skills.
- Strongorganizational skills.
- Ability to work in ateam or individually as and whenrequired.
- Ability to manage and handle multipletasks.
- Outstanding problemsolvingskills.
- Exceptional attention todetail.
- Hardworkingindividual.
- Good time managementabilities.
- Strong decisionmakingskills.
- Ability to tolerate stress andpressure.
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telecaller - chennai location - Chennai, India - EDUFIN
Description
JobOverview
We areinterested in hiring a dedicated and hardworking individual as aTelecaller to join our Sales Department.
Yourmain goal is to boost our sales by reaching out to the existingcustomers as well as potential customers. As a Teleacaller you areresponsible for handling sales over the phone entirely. You arealso responsible for solving questions in regard to the product orservice provided by the company.
In addition tothis you should collect desired information from the clients andmaintain healthy relations with them. You are required tounderstand the customers requirements and demands and close thesales deal efficiently. You are also required to write downimportant information provided by the customer and follow up withthem on a regular basis.
As an ideal candidateyou should be an excellent communicator along with convincingabilities. Great report writing skills amazing negotiation skillsand phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties andresponsibilities of Telecaller then apply right away. We will loveto meetyou.
Responsibilities
Requirements
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